City of Makati • Social Services

Apply for Social Service IDs & Report Cases - all in one clean, modern portal.

Welcome to the Makati MSWD Management System. Securely apply for IDs like Solo Parent, PWD, and community health cards. Report concerns or criminal charges directly to MSWD (Sumbungan) with guided forms.

Client Module Services

Easy • Secure • Guided

Solo Parent ID

Benefits and assistance for solo parents. Upload requirements and schedule assessments.

Yellow Card ID

Access to city healthcare services and subsidies. Verify eligibility and submit documents online.

PhilHealth ng Masa ID

Enrollment assistance for PhilHealth ng Masa. Fast-track validation with digital submissions.

Blue Card ID

Community ID for qualified residents. Simple steps, clear requirements, quick confirmation.

White Card ID

General city ID for services and verification. Submit requirements fully online.

PWD ID

Privileges and support for Persons with Disabilities. Accessible-by-design application workflow.

Cases Management

Sumbungan • Direct to MSWD

File a Case / Report a Concern

Report cases including criminal charges or community concerns directly to MSWD. Your report is secured and routed to the proper social welfare officers for action.

What you’ll need:
  • Valid ID (if available)
  • Incident details (what/when/where)
  • Optional attachments (photos, documents)

Confidentiality & Support

We protect your information and provide assistance options. In emergencies, contact local authorities or hotlines immediately.

About Us

The Makati Social Welfare Department (MSWD) serves residents with a people‑first approach linking individuals and families to the right programs at the right time. We simplify access to social service IDs, healthcare benefits, and targeted support so you can focus on what matters: safety, well‑being, and opportunity.

This modern portal was built to reduce queues, paperwork, and uncertainty. You can apply for IDs, upload requirements, track the status of requests, and file community concerns (Sumbungan) from any device. Submissions are routed to authorized MSWD officers for review and action, with updates available inside your account.

What We Do

  • Process client service IDs (Solo Parent, PWD, community health and city IDs).
  • Provide intake, assessment, and referral to appropriate support programs.
  • Receive and triage reports and community concerns (including criminal‑related cases for coordination with proper authorities).
  • Coordinate with barangays, city offices, and partner agencies for timely assistance.

Our Commitments

  • Accessibility: Mobile‑friendly forms, clear requirements, and status tracking.
  • Data Privacy: Your submissions are handled by authorized personnel and protected under applicable laws and policies.
  • Transparency: Clear steps, expected timelines, and documented outcomes.
  • Respect & Dignity: Services designed for all residents, including vulnerable groups.

For emergencies, please contact your barangay or the appropriate hotlines immediately. For non‑urgent matters, use this portal to submit requests or messages and we will guide you to the next step.